• All unused, unrepaired and unwashed items along with the original sale receipt can be exchanged within 3 to 7 days of purchase according to the exchange policy of each brand. The labels must be attached to the merchandise and the original receipt must be presented. Without any receipts, we have a NO REFUND Policy. The Returns Policy of each of our brands is unique.
For more information regarding the exchange location, please contact our Customer Services:
- E: crm@acfc.com.vn or T: +284-8- 3939.7999 for Mid-tier fashion products;
- E: E: cs@dafc.com.vn or T: +284-3.8257537 for Luxury fashion products.
Our customer service representatives are available to help you during our normal during working hours: 9:00am to 12:00pm and 1:00 pm to 5:00pm, from Monday to Friday.
• On-sale items cannot be exchanged in any cases.
