General Manager, Outlet Villages (Factory, Mid-Tier, Premium)
Job Overview
- Company: IPPG Co
- Location: Ho Chi Minh
- Business group: Operation
- Experience required:
- Minimum 5 years of experience in outlet development and operations, with at least 3 years in a similar leadership role.
- Proven track record in launching and managing large-scale outlet projects.
- Strong leasing network with international brands across luxury, premium, and mid-tier segments.
- Proficiency in managing P&L, CAPEX/OPEX, and driving performance improvements.
- In-depth understanding of outlet/village models and retail integrated with tourism.
- International exposure preferred (ASEAN, Europe, or North America).
- Certificate:
I. Role Overview
- The General Manager (GM) of Outlet Villages is fully responsible for leading the development and operations of IPPG’s Factory, Mid-Tier, and Premium Outlet Villages in Vietnam, ensuring each outlet meets international standards – covering everything from development strategy, brand acquisition, and P&L management to delivering a world-class customer experience.
II. Key Responsibilities
Development Stage
- Formulate strategies, market positioning, and development concepts for Outlet Villages.
- Oversee feasibility studies, financial models, and ROI analysis to support investment decisions.
- Collaborate with international consultants on design and master planning.
- Develop category strategies; attract and negotiate with global and domestic brands.
- Manage relationships with partners, consultants, and investors to align with IPPG’s strategic goals.
- Monitor CAPEX, project milestones, and provide direct reports to the CEO of IPPG.
Operational Stage
- Oversee full P&L management of the outlet.
- Lead leasing, brand relations, retail, marketing, finance, and customer experience operations.
- Build and lead a cross-functional management team.
- Implement marketing initiatives and customer engagement programs.
- Ensure operational standards are aligned with international benchmarks.
- Identify and drive opportunities to expand the outlet portfolio.
- Expire date: 30 - 11 - 2025
